Cooperativa Pacífico optimizes its credit processes quickly and securely
November 24, 2025Flybondi streamlines its operations and improves the customer experience
Flybondi, the first low-cost airline in Argentina founded in 2016, became one of the fastest-growing companies in Latin America, growing from 400 to 1500 employees in just one year. Its rapid expansion led the organization to reconsider many internal processes that were causing inefficiencies and limiting its response capacity.
The decision to implement Deyel initially emerged from the need to reduce manual work. How? By automating those processes that were “slowing down” daily operations.
The Deyel team developed applications that reflect “our DNA,” as we like to say. They understood what we needed and what makes us unique. They managed to create tailor-made solutions for our specific characteristics, making them accessible to every area.
Flybondi’s rapid expansion highlighted several difficulties in the customer service area, such as the lack of agility in their processes and limited visibility of management indicators. This created a need to find a process automation tool that could adapt to their specific requirements, areas, and users—without forcing changes to their internal procedures.
They sought a platform that would allow them to:
- Start small: They did not pursue a massive or complex implementation from day one, but instead opted for a gradual approach. This allowed them to scale the solution as new needs emerged.
- Avoid committing major resources: Deyel enabled them to start their digital transformation without an overwhelming initial investment.
- Agility and security: The platform allowed them to automate processes quickly and safely, without altering their already established procedures. This was vital to avoid disrupting ongoing operations.
In just one month, Flybondi already had an application in production.
Initially, the project focused on automating internal requests that covered a wide range of corporate needs:
Three key processes transformed with Deyel
2. Travel management: Travel management for employees was handled through emails, resulting in loss of traceability and incomplete action records. With Deyel, travel requests were incorporated into a predefined authorization process, enabling the management area to assign tasks to different team members. This provided full tracking and detailed records of every action, with excellent feedback from end users.
3. Financial project management: Flybondi needed a tool to track financial projects that would help detect budget or timeline deviations—something difficult to achieve manually. With the provided solution, a process was created to register projects and milestones, and automatic deviation alerts were configured. They obtained full visibility through a portal where each user could see project status whenever needed.
Flybondi sought a tool that could adapt to its own “DNA”—its particular way of operating. Deyel, being a Low Code platform, gave them the flexibility to create tailored applications that matched their workflows perfectly, without forcing them to change their operational essence.
Every need that translates into a spreadsheet helps the company redefine it into something as simple as a process created with Deyel. A world of possibilities in a context of massive growth.
Flybondi found in Deyel a platform that goes far beyond flexibility. Its modular architecture and Low Code approach allowed them not only to customize each application to match their exact workflows, but also to ensure long-term extensibility. It was not just about automating a process—it was about building a solid foundation that could grow and evolve with the company. The ability to add new features and connect solutions with existing systems without a full restructuring gave Flybondi the confidence to continue scaling its digitalization, knowing the platform would adapt to each new need arising along its growth journey.
The ease of working with the Deyel team, the delivery speed of applications (up to 80% faster), and the platform’s adaptability led Flybondi to start with one solution and quickly continue with others. The company added more projects that are still growing as new features are incorporated from upcoming Deyel versions.