Privacy Policy

Effective: January 02, 2020.

OPTARIS AND THE PRIVACY OF OUR CLIENTS AND WEBSITE VISITORS. Optaris is strongly committed to provide preferential service to all our clients and visitors to the Website, and in particular to respect their concerns about privacy. You may use the Products and Services to upload confidential documents that you, your employees, and/or others you have authorized to access your documents, can access ("Authorized Persons").

Optaris is committed to ensuring that only authorized persons can access such confidential documents. We understand that You may have questions about how the Website and the Products and Services collect and use your information; therefore, we have prepared this statement to inform You about the privacy principles that govern the Website, as well as the Products and Services.

This privacy policy contains numerous general and technical details that describe the steps we take to respect Your privacy. We have organized this Privacy Policy by subject areas so that you can quickly consult the information that interests of most interest to You.

If after reviewing this Privacy Policy you still have questions or concerns about privacy, please do not hesitate to contact us at, we will be pleased to contact You.


The privacy policy of Optaris is incorporated into and is part of the Optaris Terms of Service Please read carefully this document, which contains important information that You should know before continuing to use our website or services. If you continue using the Optaris website and services, you will be deemed to have accepted this privacy policy.

By using the Deyel website and the products and services provided herein, including any dispute related to privacy, You are bound by this privacy statement ("Privacy Policy") and the Optaris Terms of Service By using the Deyel Website (defined below) and its Products and Services (also defined below), You accept the practices set forth in this Privacy Policy and in the Optaris Terms of Service. We reserve the right to modify this Privacy Policy at any time by posting the changes on this page or by sending You a notice via email. Please check the revision date below to determine if this Privacy Policy has changed since you last revised it. If you use any part of the Deyel Website after the updated Privacy Policy is posted, this shall constitute your acceptance of such changes.

Optaris has created this Privacy Policy to disclose its information collection and dissemination practices for this Website ( Although the Deyel Website (the "Website") and the products and services available or enabled through the Website ("Products and Services") are located primarily in the State of Ohio, United States of America, some of its services, data centers, service providers and servers may be located in other countries.

By reading this Privacy Policy, you will be informed of the following:
  1. What personally identifiable information about You or what third party personally identifiable information is collected from You through the Website, as well as through the Products and Services;
  2. the organization collecting the information;
  3. how the information is and will be used;
  4. with whom the information can be shared;
  5. what options are available to You regarding the collection, use and distribution of the information;
  6. the type of security procedures established to protect loss, misuse or alteration of the information under Optaris control; and
  7. how You can access and correct any inaccuracies in the information collected about You.
To the extent that the terms of the privacy policy conflict with the terms of an existing written agreement (including electronic one) between You and Optaris regarding the use of specific areas of the Website or specific products and services (as defined in the Terms of Service), including specific licenses, terms of use, or privacy disclosures related to such Products and Services (collectively, "Product Agreements"), the terms of the Product Agreements will govern.

If You have questions regarding this privacy policy or if you have any concerns regarding compliance with the policies described in this privacy policy, please contact Optaris at


The Website is a United States-based website and the Website and the Products and Services may be subject to the laws of various jurisdictions, including the laws of the United States and/or the European Union and other jurisdictions since the Access to the Website may use the internet infrastructure of different jurisdictions.

Optaris may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate government authorities. If requested by law enforcement or judicial authorities, Optaris will provide this information upon receipt of the corresponding documentation. Optaris may also provide information to law enforcement to protect your property and the health and safety of individuals as permitted by statute.

Optaris may disclose your personally identifiable information without your permission if it has a good faith belief that disclosure is reasonably necessary to comply with any enforceable law, regulation, legal process or governmental request or to investigate or protect against harmful activities towards Optaris customers, to users, associates or property (including the Website) or others. Optaris also reserves the right to disclose such information to enforce the applicable Terms of Service, including the investigation of possible violations of the Terms of Service.



The Website does not collect personally identifiable information from your computer when You browse the Website and request pages from our servers. This means that, unless You knowingly and voluntarily provide us with your personally identifiable information, Optaris will not know your name, email address or any other personally identifiable information. When You request a page from our Website, our servers record the information provided in the HTTP request header, JavaScript or similar technical tools, including IP number, time and URL of your request and other information. We collect this information so that the Website works properly and to provide You with the functionality that You see on the Website. We also use this information to better understand how visitors use the Website and how we can better tailor the Website, its content and functionality to meet the needs of our users.

Third Party Websites

The Website may contain links to websites that are owned and operated by third parties. Such links are present for your convenience and information. Optaris does not control these third-party websites and is not responsible for their content or privacy practices. Optaris does not control the information collection and distribution policies on such websites except those under the control of Optaris. The content on third party websites may not reflect products, services or information provided by Optaris. Third parties may also set their own cookies and/or use web beacons (defined below), which may be used to identify some of your preferences or to recognize You if You have already contacted third parties. Optaris does not control the use of such technology by third parties, the information they collect, or how they use such information. You should direct all your concerns about any third-party Web site to the administrator of those sites.

Information we Collected

Most of the Products and Services offered to visitors to the Website require that You register a user account with Optaris ("User Account"). When registering for a User Account, Optaris will ask You to voluntarily provide certain information about yourself by completing and submitting an online form. Such information may include your first name, last name, telephone number, credit card or other billing information, email address and postal address of the company and individual; This information will be stored in AWS (Amazon Web Services). It is completely optional for You to register a User Account or participate in activities that require a User Account.

When ordering Products and Services through the Website, You may be required to provide a credit card number, an account, and/or billing and shipping information that enables the completion of the transaction. The information above is collected and processed by online payment services, including but not limited to business account services, which we may use for payment processing, including automatic subscription renewals. Also, as noted below, You are required to provide the minimum information if You choose to subscribe to product updates.

You never have to answer questions, and You can decline this exchange of information at any time. However, if You choose not to provide the requested information, we may not be able to provide You with some or all of the Products and Services. Depending on the activity, some of the information that we ask you to provide is identified as mandatory and some as optional. If you do not provide the mandatory information regarding a particular activity or purchase, You will not be able to participate in that activity or make that purchase. Optaris will inform you about the mandatory and/or optional nature of the requested and/or required information. Optaris will only share your information with third parties in the ways described in this Privacy Policy, or if we are required by law or if we believe in good faith that such action is necessary to comply with the edicts of the law, cooperate with the agencies of compliance with the law or comply with a legal process that is on the Website.

When You use the Website, Optaris or reliable third parties authorized by Optaris may also collect certain technical and routing information about your computer (also known as environment variables) to make it easier for You to use the Website and its services. When You browse the Internet, your Internet browser (such as Mozilla Firefox, Microsoft Internet Explorer, Google Chrome) automatically transmits certain information to Optaris each time You access content on one of our Internet domains. Examples of such information are the URL of the particular web page You visited, the IP (Internet Protocol) address of the computer You are using, or the browser version You are using to access the Website. All this information can be collected by Optaris and used to help improve our offer.

We use such information to facilitate and track your use of the Website and its services. Optaris also uses environment variables to measure traffic patterns on the Website, without expressly informing You in each particular circumstance, and without linking such information with your personal information.

You may be given the opportunity to subscribe to a regular newsletter and product updates. This newsletter is a marketing tool that allows Optaris to inform You about new Products and Services, updates and other news relevant to the company. The subscription service requires that you provide your first and last name, your email address, and other information. Optionally, You are asked to provide the name of the company You represent. You are given the opportunity to choose the type of information that Optaris will provide You and You will be given the opportunity to opt out of receiving such information by making an appropriate choice in your User Account or by writing to

When You submit personal information to Optaris through the Website, You understand and agree that this information may be transferred across international borders and may be stored and processed in any of the countries where Optaris has virtual servers (Optaris operates 100% of its infrastructure on AWS). You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage and processing of your information may be done by reliable Optaris providers. Such providers are contractually bound not to use your personal information for their own purposes or to provide it to third parties.

Optaris may establish relationships with various service providers, whose services may be available to You through the Website or through other Websites that are linked to the Website. These providers will generally offer services that Optaris customers may find useful, such as those that may be used in conjunction with Optaris Products and Services. To use these third-party services, You may need to provide personal information to those third-party providers. Unless expressly stated otherwise, the personal information that You provide while visiting a provider's Website will be subject to the Privacy Policy posted on that site, and the personal information that You provide while on this Website together with the service of a provider will be subject to its Privacy Policy. For example, the credit card information (Optaris delegates Credit card processing to © Stripe) and/or PayPal® entered when completing a purchase form or a registration process that is obtained by registration services and/or commercials of a third party is subject to the Privacy Policies of such third party. You should be aware that Optaris agreements with these service providers often stipulate that they will share personal information collected about You with Optaris. In such cases, Optaris may use this information in a manner consistent with this Privacy Policy.


Optaris collects and stores the files that you upload, download or access through the Products and Services offered through the Website. We understand that these files may be confidential or contain confidential information. Consequently, Optaris does not share or allow third parties to access such files.

User Account

As described above, you will be given the opportunity to create a User Account containing your personal information. A User account is required to use most of the Products and Services offered on the Website. Once the User account has been created, You will be able to access, review and update your information in the User Account online on the Website.

If You wish to deactivate your User Account, You can do so through the User Account interface or by contacting Optaris at

When You deactivate your User Account, all information stored and maintained as part of your account will be deleted from our servers, including files stored through the Website or its Products and Services. The archived backup of your data will be deleted during the next Optaris backup cycle.

If You create an account, then You have the right to access and change your personal information and privacy preferences at any time by logging into your User Account, where You can view and make changes to personal information. You can also access and change your personal information and privacy preferences by contacting us at

Ensuring the Transmission and Storage of Information

Optaris is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information. Optaris operates secure data networks that are protected by standard firewalls and password protection systems. Our security and privacy policies are periodically reviewed and improved as necessary, and only authorized persons have access to the information provided by our users. Optaris takes steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

We work hard to protect Optaris and our clients from unauthorized access or alterations, unauthorized disclosure or destruction of information we hold. In particular:

  • We encrypt our service using SSL.
  • We actively and periodically review information collection, storage and processing practices, including physical security measures, to be protected from unauthorized access to our systems.
  • We restrict access to personal information to Optaris employees who need to know this information for processing, who are subject to strict contractual confidentiality obligations, and may be penalized or fired for failure to comply with such obligations.
We treat the information You provide us, including the Files, it is treated as confidential information; therefore, it is subject to the security procedures and corporate policies of our company regarding the protection and use of confidential information. After personally identifiable information reaches Optaris, it is stored on a server with industry-standard physical and electronic security features, including the use of login/password procedures and firewalls designed to block unauthorized access from outside Optaris. As the laws applicable to personal information vary by country, our offices or other business operations may implement additional measures that vary depending on applicable legal requirements. Information collected on sites covered by this Privacy Policy is primarily processed and stored in the United States.

All Optaris employees are bound by our privacy and security policies.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you share a computer with someone, you should always log out before leaving any site or service to protect access to your information by subsequent users.


How Your Personal Information Is Used

Optaris collects your information to record and support your participation in the activities you select. We may use your email address to send a confirmation email and, if necessary, we may use other information You provide to contact You for assistance in processing the purchase or service You have selected. If You subscribe to a service or register a product, for example, such information is used to register your rights, if any, to technical support or other benefits that may be available to registered users. Unless you choose otherwise, your personal information may also be used to keep You informed about new products, product updates, patches, special offers and other Optaris Products and Services, if you have chosen to receive such communications.

Optaris may collect information about the use of the Website, such as types of services used and the number of users we receive on a daily basis. This information is collected together, without identifying any individual user. Optaris may use this set of non-identifiable statistical data for statistical analysis, marketing or similar promotional purposes.

Optaris recognizes and appreciates the importance of responsible use of the information collected on this Website. Without your consent, Optaris will not communicate to You any information about products, services or special offers available from Optaris or its affiliates, although we may need to communicate with You regarding your use of the services on this Website. Except for the particular circumstances described in this Privacy Policy, Optaris will not provide your name to other companies or organizations without your consent.

Disclosure of Information to Third Parties

Optaris uses third party services, such as email service providers, purchasing, shipping and order processing companies, and marketing companies that act as independent contractors on behalf of Optaris. These third parties are contractually prohibited from using personally identifiable information for any purpose other than for the purpose specified by Optaris or as permitted by the laws of the applicable jurisdiction. We provide non-personally identifiable information to certain service providers for their joint use for the purpose of fulfilling their contractual obligations to us.

Options Available to You

You can always choose whether or not You want to disclose personally identifiable information and that choice will not prevent you from using the Website. However, please note that if You choose not to provide the requested information, we may not be able to provide You with some of the services that rely on the collection of this information and You will be given the opportunity to "accept" and choose your preferences for any item. that is optional and that is not a prerequisite for the provision of such services.

You can choose to stop receiving emails from Optaris at any time. If you wish to opt out, you can do so by sending an email to If You choose to "opt out", we will not send You any emails. However, we may continue to use your personal information for internal purposes, to improve your user experience or, as necessary, to administer the site or comply with applicable law.

We reserve the right to send a one-time registration confirmation email and infrequent service alert messages to users to inform them of specific changes that may affect their ability to use a service to which they have previously subscribed, regardless of the status of the email contact option. We also reserve the right to contact You if we are forced to do so as part of a legal proceeding or if there has been a violation of applicable license, warranty and purchase agreements.

Optaris retains these rights because, in limited cases, we believe that we may need to contact You for legal reasons or on matters that will be important to You. These rights do not allow us to contact You to market a new or existing service if You have asked us not to do so, and issuance of such communications is rare.


The Website uses "cookie" technology; "cookies" are short pieces of data generated by a web server that a Website stores on a user's computer. Certain pages of our Website may require the use of a cookie to maintain the information entered by You on multiple pages. Cookies also allow us to customize our Website and our offers according to your needs and to provide you with a better online experience with us. Furthermore, cookies are used to:

  • measure the use of various pages on our Website to help us compile our information; more relevant to your needs and easy to access;
  • identify and categorize the Internet web pages from which the visitor came to the Website and observe browsing patterns; and
  • provide functionalities such as online ordering, Optaris services, and other functionalities that we believe may be of interest and value to You.
The types of cookies we use are known as "session" cookies and "persistent" cookies. Session cookies are temporary and are automatically deleted once You leave the Website. Persistent cookies remain on your computer's hard drive until You delete them. We do not use cookies to collect information about your visits to other websites, or to determine any personally identifiable information about You other than what You voluntarily provide us in your deals with Optaris. Cookies, under normal circumstances, do not corrupt or damage your computer, programs, or computer files.

Additionally, the service providers we use to serve and host our advertisements, and/or deliver our emails use session and persistent cookies to track the number of times the Website is accessed and whether the site was accessed from an advertisement. . There are no cookies in advertisements or emails. A cookie is placed on your computer only if You click on an advertisement or open the email. The cookie generated from advertising or email does not contain any personally identifiable information and will remain on your hard drive until You delete it.

You can set your browser to block cookies (see your particular browser's instructions on how to do this), although doing so may negatively affect your ability to perform certain transactions, use certain features, and access certain content on our Website.


Optaris takes and treats the privacy concerns of its users with the utmost respect and care. If You believe that there was an instance of a breach of this Privacy Policy with respect to your personal information or if You have other related queries or concerns, You can write or contact Optaris at its email:

In your message, please describe in as much detail as possible the nature of your inquiry or the ways in which You believe the Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.

Changes to the Privacy Policy

Optaris wants You to always be aware of what personal information we collect, how we use it and under what circumstances we disclose it. As described herein, all personal information we collect and maintain will be subject to the version of the Privacy Policy in effect at the time of such collection. If the Privacy Policy changes in any important aspect, we will not use the personal data that you have sent to us without your prior affirmative consent in a way that is inconsistent with the Privacy Policy in force at the time such data was collected.

Optaris reserves the right to modify this Privacy Policy from time to time in its sole discretion, and will prominently post any substantial changes to this Privacy Policy on the Website. If, as a result of such changes, You wish to alter the ways in which Optaris may use your personal information, You may do so by following the procedure described in the Options Available to You section of this Privacy Policy. You will be deemed to have been informed and will be subject to changes to this Privacy Policy if You use the Website after such notification has been published for thirty (30) days with the following exception: if at the time of providing your personal information to Optaris, You limit how such information can be used to communicate with You (either by Optaris or by third parties), Optaris will not change your preference in this regard without your affirmative consent.

If Optaris sells assets (or the assets of a division or subsidiary) to another entity, or if Optaris (or a division or subsidiary) is acquired or merged with another entity, You agree that Optaris may provide such entity with customer information that is related to that part of our business that was sold or merged with the other entity without obtaining your additional consent. Optaris will notify such asset sales, acquisitions or mergers on the Website.

Copyright © 2020 Optaris, Inc. All rights reserved. This Website and the accompanying products and documentation are the property of Optaris, Inc. and/or its licensors and are protected by copyright laws and international intellectual property treaties. Optaris and related logo, and all related Product and Service names, design marks and slogans are the trademarks and/or registered trademarks of Optaris, Inc. All other Product and Service marks listed in this document are trademarks of their respective owners. Any use of Optaris or third party trademarks or logos without the prior written consent of Optaris, Inc. or the applicable trademark owner is strictly prohibited.