AON Corporation, is a global leading provider of risk management services, insurance brokerage, and human capital consulting. With 72,000 professionals worldwide, AON specializes in offering innovative, customized solutions that add value to clients and strengthen their productivity.

AON faced challenges in efficiently managing internal data and processes in an increasingly digital and competitive environment. The need for updated, easily accessible information was essential to deliver faster, more accurate solutions to clients. The financial company required a complete digital solution for life insurance management that would not only be quick to implement, but also optimize costs and improve the customer experience.

To address this urgency, AON chose Deyel as its technology partner. Through the Low Code platform, they decided to build a solution from scratch that covered the entire management of their processes in the claims area—from the initial customer interaction through a web portal to the integration with the core insurance system.

Thanks to the platform’s agility and Deyel’s team professionalism, AON achieved a successful implementation in just 5 weeks, delivering tangible, high-impact business results:

• Data management optimization: The platform consolidated dispersed information into a single system, improving accuracy and reducing errors in claims documentation and reporting.
• Claims management automation: A dedicated application was developed within Deyel to manage the entire claims cycle, from initial notification to resolution. This reduced response times and improved service for policyholders.
• Operational efficiency: Repetitive task automation and centralized management freed up resources and increased the speed of reporting and risk analysis.
• Data-driven decisions: With real-time dashboards and customized reports, management gained up-to-date data to make faster, more informed decisions.
• Internal collaboration: The platform improved communication between departments and collaborative claims management, enhancing coordination and responsiveness to market challenges.
• Cost and risk reduction: The implementation helped reduce operational costs, ensure regulatory compliance, and minimize risk.