Native Elements of Deyel
Unlike business entities, native elements of Deyel have their behavior limited to their specific functionality within the platform. Therefore, the panel of relation configuration automatically enables or disables redirection fields based on the element type.
Element |
Approach |
Enabled Fields |
Redirection Models |
Behavior |
|---|---|---|---|---|
Attachments |
Plural |
Plural only (Singular disabled) |
Proposed in the configuration |
Manages attached documents as a collection of files, associated with the instance |
Emails |
Plural |
Plural only (Singular disabled)
|
Proposed in the configuration |
Displays the inbox of emails sent from the instance |
Chat |
Singular |
Singular only (Plural disabled)
|
Not applicable, as the chat opens like a standard Deyel chat
|
Open chat associated with the current record. Important: If a case is running, the case chat is displayed. |
Cases |
Singular |
Singular only (Plural disabled) |
Display is only allowed in Drop-down Panel Modal
|
Allows the display of information about the case associated with the instance |
Information |
Singular |
Singular only (Plural disabled) |
Drop-down Panel |
Displays help information for the activity in progress |
