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Documentation 8.3

The properties panel of the email border event is displayed on the right side of the process modeler.

 

 

EvBorMail

 

Properties

 

Name

Event name. It is displayed in the process next to the graphic element that represents the event.

 

Description

Field that allows documenting the event.

 

Priority

Execution priority assigned to the event. It is reported as an integer, with 0 being the highest priority. If the event performs the action mark event as processed, events with lower priority are not executed.

 

Interrupting

The email border event is always interrupting. This means that if the established conditions are met, the event actions are executed and the case follows the event output flow.

 

Enabled

Indicates that the event is enabled to receive emails and execute if applicable.

 

Conditions

Allows to define conditions to be met for the email event to be executed.

 

Actions

They are the actions that are carried out automatically when the event occurs.

 

Move Case

The case affected by the event moves on to the next activity.

 

Attach file

Allows to attach a file to the case.

 

Parameter

Description

Email attachment

Position number of the email attachment that is attached to the case. (*)

Depends on the previous execution

Indicates if the action is executed only when the previously defined actions were executed successfully.(*)

 

Note: The parameters selected with (*) are mandatory.

 

 

 

 

Attach form

Allows to relate a form to the case.
 

Parameter

Description

User Code

If it is not reported, the current user is assigned.

Values map

Report <field1><value1><field2><value2>…,
where fieldN corresponds to form field names and valueN to the values that are assigned to each field.
It has higher priority than DS_XML_CONTENT_PATH

XML

File path that contains the XML.
It is mandatory if DS_VALUE_MAP is not reported  

Annex Type

Annex type attached (*).

Create version if it exists and if it is unique

If when attaching the form, it already exists and is unique, a historical version of it is previously created.

Reset previous form and it is unique

Indicates that if there is a form associated with the case and it is unique, data is deleted from it.

Depends on the previous execution

The action is executed only if the previously defined actions were executed successfully.(*).

 

Note: The parameters marked with (*) are mandatory.

 

 

Check event as processed

An automatic response is sent to the email received indicating that it has been processed.
 

 

Parameter

Description

Depends on the previous execution

Indicates if the action is executed only when the previously defined actions were executed successfully (*).

 

Note: The parameters marked with (*) are mandatory.

 

 

Examples of Use
 

In the "Refunds with Possibility of Cancellation" process, if the applicant notices a mistake in the request sent, they can send an email to cancel it, as long as it has not been approved yet.

 

 

Eventos_img1
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