Deyel has a set of predefined reports that allow analyzing the operation of processes and their tasks, both historically (Analysis) and in real time (BAM). The information in these reports is updated through the scheduled system tasks.
Through these reports, it is possible to observe and understand the operation of processes and detect possible improvements.
Predefined reports summarize the behavior of processes and their tasks. They allow identifying what was done on time, behind schedule, deviations against maximum and expected durations, trends, participants performance, bottlenecks, etc.
The behavioral information is displayed in the form of a grid and through charts, always having the reference of the expected trend curves to contrast against reality. In this way, behavior can be graphically monitored. In all cases, the information can be drilled down, to reach the process level, task, executor, date range, case, etc.
Although the reports are predefined, multiple views of the information can be generated, when analyzing it by applying search criteria, such as time, priorities, participants, initiators, cases states and tasks, among others.
In the case of real time analysis, in addition to identifying the cases and tasks that are on time and behind schedule, those that are at risk are identified, providing tools to proceed on what is actually happening in the organization.
In addition to the predefined reports, user-defined reports can be incorporated based on existing or supplement them with specific characteristics of the organization.
Reports are accessed through the different menu options that are displayed by pressing "BAM and Analysis".
